CYBRARY The account, not the service
Corporate and personal storage share a hostname; the tenant is the only meaningful boundary.
C-365·Cross-platform·40 min
Out through the personal drive Start this lab
A departing employee's machine uploaded gigabytes to a personal cloud account over a weekend, through the same service the company itself uses. Establish what left, judge the destination against the sanctioned archive job, and stop the route without blocking the business's own storage.
Mission brief · C-365
Tier 3 analyst on the incident response bench
Tier 3 — deep host and forensics
Business important
Track default
You are acting as
the break-glass IR account `svc-ir`, checked out of the vault for this incident — never the compromised identity
How you got here
The detection fired in the EDR console. You opened a live-response session from that detection, so your shell rides the EDR agent channel — containing the host will *not* cut you off, which is exactly why you contain from here rather than over SSH.
Your access
EDR console (detections + live response)
Endpoint detection & response
- Read the detection and process tree
- Look up host criticality, owner and VIP flags
- Open a live-response session on the host
- Contain the host over the agent channel
- Not yours: Disable user accounts (that's the identity team)
- Not yours: Delete evidence
Live-response shell on the affected host
Host shell session
- Read the filesystem, logs and running state
- Collect a triage package
- Not yours: Reboot or reimage without owner approval
What's at stake
The affected host
Owner: The system's business owner, named on the asset record
Containing a host you haven't identified can stop revenue. Check criticality and owner before you isolate anything.
Rules of engagement
You may act alone
- Investigate from the live-response session
- Collect evidence and triage packages
- Contain a standard-criticality host
Ask a human first
- Containing a mission-critical host — asset owner and on-call manager first
- Disabling a user identity — identity team, and HR/legal if it looks like an insider
Why this matters
Exfiltration through a sanctioned service is invisible to any control that decides by provider rather than by account.
Concepts
Staging leaves a trail
Even when the upload is encrypted, the local copy that preceded it is recorded.
Restrict by tenant
Tenant restrictions stop personal uploads while leaving the business's own storage untouched.
Objectives graded
- Name the personal account the data went to and quantify what left
- Separate it from the sanctioned nightly archive upload
- Restrict uploads to the corporate tenant without blocking the provider
Incident timeline
Relative to the moment the alert fired. One of these beats is ordinary activity.
- −5hA folder of client files is copied to a local staging directoryEDRT1074.001
- −4hThe sanctioned archive job uploads its nightly bundle to corporate storageProxyordinary activity
- −3hUploads begin to a personal account on the same storage serviceProxyT1567.002
- alertA volume report shows 8.4 GB out of one machine over the weekendSIEMT1567.002
- +45mThe staging directory is deleted, leaving only the upload recordEDRT1070.004
Live walkthrough
The reference response, executed by the same engine that grades your attempt. Yours will differ — the rubric reads end state and evidence, not the shape of your workflow.
- 1.Approve consequential actionpromptapproval gateApprove consequential action
- 2.Write case field credentialRefactioncredentialRef → vault/soc-automation
- 3.Attach evidence: case/soar-c-365/evidenceactionThe learner attached at least one linkable piece of evidence to the case.
- 4.Write case field closureNoteactionclosureNote → written
- 5.Write case field uploadDestinationactionuploadDestination → drive.example/u/2/northwind-archive
- 6.verdict on ind-cloud-destactionind-cloud-dest.verdict → malicious
- 7.uploadRestricted on hst-nw-wks55actionhst-nw-wks55.uploadRestricted → true
Gate approved — 100%
12 of 12 rubric rules hold.
Gate denied — 91%
Refusing the consequential action is a defensible choice with a measured cost; the difference is what the lab is teaching.
- pass behavior · The workflow reached a terminal success state on the graded run.
- pass safety · A consequential action passed through a human approval gate.
- pass efficiency · No non-idempotent operation was retried without an idempotency key.
- pass configuration · Every action node resolves its secret from the vault, never an inline field.
- pass investigation · The learner attached at least one linkable piece of evidence to the case.
- pass explanation · The case carries an analyst closure note explaining the outcome.
- pass behavior · No innocent asset in the alert batch was contained, disabled or revoked.
- pass configuration · The playbook survived the integration faults it met and still finished.
- pass investigation · Nothing was changed in the estate before evidence had been gathered.
- pass investigation · The learner named the personal account, not just the storage service.
- pass investigation · The personal destination was told apart from the sanctioned archive upload.
- pass behavior · Uploads were restricted to the corporate tenant, leaving business storage working.
MITRE ATT&CK coverage
Gigabytes out to a personal account on the very storage service the company itself pays for.
| Technique | Name | Tactic |
|---|---|---|
| T1567.002 | Exfiltration Over Web Service: Exfiltration to Cloud Storage | Exfiltration |
| T1074.001 | Data Staged: Local Data Staging | Collection |
| T1070.004 | Indicator Removal: File Deletion | Defense Evasion |
What each rubric rule proves
The workflow reached a terminal success state on the graded run.
behavior · weight 20
A consequential action passed through a human approval gate.
safety · weight 15
No non-idempotent operation was retried without an idempotency key.
efficiency · weight 10
Every action node resolves its secret from the vault, never an inline field.
configuration · weight 10
The learner attached at least one linkable piece of evidence to the case.
investigation · weight 10
The case carries an analyst closure note explaining the outcome.
explanation · weight 10
No innocent asset in the alert batch was contained, disabled or revoked.
behavior · weight 15
The playbook survived the integration faults it met and still finished.
configuration · weight 15
Nothing was changed in the estate before evidence had been gathered.
investigation · weight 10
The learner named the personal account, not just the storage service.
investigation · weight 20 · T1567.002 Exfiltration Over Web Service: Exfiltration to Cloud Storage (Exfiltration)
The personal destination was told apart from the sanctioned archive upload.
investigation · weight 15 · T1074.001 Data Staged: Local Data Staging (Collection)
Uploads were restricted to the corporate tenant, leaving business storage working.
behavior · weight 20 · T1070.004 Indicator Removal: File Deletion (Defense Evasion)
Common mistakes
- Blocking the storage provider outright and breaking daily work.
- Quantifying nothing, so the case cannot support a disclosure decision.
Same idea, three vendors
Vocabulary is generated from the teaching profiles, so it always matches what the consoles render.
| Concept | Cortex Forge | Summit SOAR | Storyline |
|---|---|---|---|
| case | Incident | Container | Case |
| alert | Alert | Event | Event |
| artifact | Indicator | Artifact | Record |
| workflow | Playbook | Playbook | Story |
| workflow-run | Playbook run | Playbook debug run | Story run |
| node | Task | Block | Action |
| connector | Integration | App | Credential-backed action |
| connector-instance | Integration instance | Asset | Resource |
| credential | Credential | Asset credential | Credential |
| approval | Manual task | Prompt | Page |
| child-workflow | Sub-playbook | Child playbook | Sub-story |
| context-path | Context path | Datapath | Event path |
| queue | Incidents | Events | Cases |
| task | Work Plan task | Task | Case task |
| note | War Room entry | Note | Case note |
Where does this value come from?
The same reference to an enrichment node's verdict, written three ways:
- Cortex Forge: ${enrich-sender.verdict}
- Summit SOAR: enrich-sender.verdict
- Storyline: <<enrich-sender.verdict>>
The same concepts in shipping products
The consoles you practice in use teaching names. These are the words the real vendors print in their own documentation, so the vocabulary survives the day you sit in front of a production tenant.
| Concept | Cortex XSOARXSOAR 8.x | Splunk SOARSplunk SOAR 6.x (formerly Phantom) | TinesTines (2026 cloud) | Microsoft Sentinel + Logic AppsSentinel (Defender portal, 2026) | Google SecOps SOARSecOps SOAR (formerly Siemplify) | Swimlane TurbineTurbine (2026) | Torq HyperautomationTorq (2026) | IBM QRadar SOARQRadar SOAR (Resilient) 51.x | ServiceNow Security OperationsSecOps (Flow Designer era) |
|---|---|---|---|---|---|---|---|---|---|
| case | Incident | Container | Case | Incident | Case | Record | Case | Incident | Security incident (SIR) |
| alert | Alert | Event | Event | Alert | Alert | Inbound record / signal | Trigger event | Escalated offense / alert | Security alert |
| artifact | Indicator | Artifact (CEF fields) | Event payload field | Entity | Entity | Field / correlation value | Event field | Artifact | Observable |
| workflow | Playbook | Playbook | Story | Playbook (Logic App) | Playbook | Playbook | Workflow | Workflow (BPMN) | Flow / subflow |
| workflow-run | Playbook run | Playbook run / debug run | Event flow | Logic App run | Playbook execution | Playbook execution | Execution | Workflow execution | Flow execution |
| node | Task | Block | Action | Action / step | Action / step | Action | Step | Function / script | Flow action |
| connector | Integration | App | HTTP Request action / Tool | Connector | Integration | Integration | Integration | App | Spoke |
| connector-instance | Integration instance | Asset | Credential + resource pair | API connection | Integration instance (environment-scoped) | Asset | Integration connection | App configuration (app.config) | Connection & credential alias |
| credential | Credential | Asset configuration secret | Credential | Managed identity / connection secret | Integration parameter (secret) | Vault secret | Secret | App host secret | Credential record |
| approval | Manual (data collection) task | Prompt block | Page (form) / Send to Chat | Approval action (Teams / email) | Manual action | Task / approval action | Approval step (Torq Chat / Slack) | Manual task / phase gate | Approval activity |
| child-workflow | Sub-playbook | Child playbook | Send to Story | Nested Logic App | Block | Sub-playbook | Nested workflow | Called workflow | Subflow |
| context-path | Context path (${...}) | Datapath | Formula (<<path.to.value>>) | Expression (@{body('step')}) | Placeholder ([Entity.Identifier]) | Reference ($record.field) | Expression ({{ .event.field }}) | Rule/script object (incident.properties) | Data pill |
| queue | Incidents view | Event / Case list | Cases | Incidents grid | Cases queue | Application workspace | Cases | Incident list | SIR queue |
| task | Work Plan task | Task (workbook phase) | Case task | Incident task | Task | Task | Case task | Task (within phase) | Response task |
| note | War Room entry | Note | Case note | Comment | Case wall comment | Comment | Case comment | Note | Work note |
What transfers
Personal mail, code-hosting accounts and note-taking apps all present the same sanctioned-service problem.